TECHNICIAN
	Diagnostic Tools (Mechanical, Electrical, & Fuel)
	Two Stroke Engine Theory & Diagnostics
	Four Stroke Engine Theory & Diagnostics
	Electrical Systems Theory & Diagnostics
	Drive Train Systems
	SERVICE MANAGEMENT
	People Management
	Service Scheduling
	Customer Satisfaction
	Warranty & YES
	Yamaha Dealer System
	Time Management Five Star Certification recognizes a select group of Yamaha technicians & managers who have made a commitment to quality service through factory training. These professionals have successfully completed a unique series of training courses offered by Yamaha Motor Corporation, U.S.A. designed to optimize their knowledge of Yamaha products & services. Yamaha offers the Five Star Certification Program to dealers of any Yamaha product line. Only after the technician & service manager have successfully completed all categories will they earn the coveted Five Star Certifcation. Five Star Certification is designed to give you greater confidence and the higher level of satisfaction that comes from quality, professional service.