Yamaha Service

<body topmargin=0 leftmargin=0 marginheight=0 marginwidth=0> <table cellpadding=0 cellspacing=0 border=0><tr> <td valign="top" colspan=2 height=175 BGCOLOR="#111111" TEXT="#F7F7FF"> <div> <B><IMG SRC="0ac963d0.jpg" border=0 width="150" height="61" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></B><B>Cooper's </B><B>Marine</B></div> <div> <B>11476 Fox Cross Rd. - Ashland, Va 23005</B><FONT SIZE="4" COLOR="#FFFF00" FACE="Arial Narrow" ><B> </B></FONT><FONT SIZE="4" COLOR="#FFCC66" FACE="Arial Narrow" >  /  Tel: (804) 752-5835  </FONT></div> <div>  coopersmar@aol.com</div> <div> <B>  |   </B><A HREF="index.htm" TARGET="_top" TITLE="Boats"><U><B> Home</B></U></A><B>  |    </B><A HREF="about_us.htm" TARGET="_top" TITLE="About Us"><U><B>About Us</B></U></A><B> |   </B><A HREF="contact_us.htm" TARGET="_top" TITLE="Contact Us"><U><B>Contact Us</B></U></A></div> <div> <A HREF="id21.htm" TARGET="_top" TITLE="Mercury Service"><U>Mercury Service</U></A>   |   <B>Yamaha Service</B>   |   <A HREF="id23.htm" TARGET="_top" TITLE="Smokercraft Boats"><U>Smokercraft Boats</U></A>   |   <A HREF="id24.htm" TARGET="_top" TITLE="LoadRite Trailers"><U>LoadRite Trailers</U></A></div> <div> </div> </td> </tr><tr> <td valign="top" width=210 BGCOLOR="#FFFFFF" TEXT="#080000"> <div> Yamaha Service</div> <div> <B><IMG SRC="08496360.gif" border=0 width="150" height="310" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></B></div> </td> <td valign="top" height=305 BGCOLOR="#FFFFFF" TEXT="#080000"> <div> Yamaha Service</div> <div> <A HREF="http://www.yamaha-motor.com/" TARGET="_top" TITLE="http://www.yamaha-motor.com/"><U><IMG SRC="06aa82e0.gif" border=0 width="168" height="46" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></U></A></div> <div> <B>Yamaha Five Star Certification Program</B><FONT SIZE="3" COLOR="#000080" FACE="Arial" ><B> </B></FONT></div> <bR> <div> <B>Five Star Certified Dealers</B> employ at least one technician & one service manager who have worked their way through instructional programs and passed tests in all of the following five categories: </div> <div> <TABLE BORDER="0" CELLPADDING="1" CELLSPACING="1" WIDTH="704" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="VOID" RULES="NONE" ALIGN="BOTTOM" HSPACE="0" VSPACE="0" > <tR> <tD VALIGN=CENTER HEIGHT= 19 WIDTH="11"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="19" ALIGN="bottom" WIDTH="11" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=CENTER WIDTH="485"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="19" ALIGN="bottom" WIDTH="485" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=CENTER WIDTH="198"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="19" ALIGN="bottom" WIDTH="198" HSPACE="0" VSPACE="0"></tD> </tR> <tR> <tD VALIGN=CENTER HEIGHT= 20 WIDTH="11"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="20" ALIGN="bottom" WIDTH="11" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=CENTER WIDTH="485"><div> <B>TECHNICIAN</B></div> </tD> <tD VALIGN=CENTER ROWSPAN=14 WIDTH="198"><bR> <bR> </tD> </tR> <tR> <tD VALIGN=CENTER HEIGHT= 19 WIDTH="11"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="19" ALIGN="bottom" WIDTH="11" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=CENTER><NOBR><div> Diagnostic Tools (Mechanical, Electrical, & Fuel) </div> </NOBR></tD> </tR> <tR> <tD VALIGN=CENTER HEIGHT= 19 WIDTH="11"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="19" ALIGN="bottom" WIDTH="11" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=CENTER WIDTH="485"><div> Two Stroke Engine Theory & Diagnostics </div> </tD> </tR> <tR> <tD VALIGN=CENTER HEIGHT= 19 WIDTH="11"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="19" ALIGN="bottom" WIDTH="11" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=CENTER WIDTH="485"><div> Four Stroke Engine Theory & Diagnostics</div> </tD> </tR> <tR> <tD VALIGN=CENTER HEIGHT= 19 WIDTH="11"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="19" ALIGN="bottom" WIDTH="11" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=CENTER WIDTH="485"><div> Electrical Systems Theory & Diagnostics</div> </tD> </tR> <tR> <tD VALIGN=CENTER HEIGHT= 19 WIDTH="11"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="19" ALIGN="bottom" WIDTH="11" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=CENTER WIDTH="485"><div> Drive Train Systems </div> </tD> </tR> <tR> <tD VALIGN=CENTER HEIGHT= 19 WIDTH="11"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="19" ALIGN="bottom" WIDTH="11" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=CENTER WIDTH="485"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="19" ALIGN="bottom" WIDTH="485" HSPACE="0" VSPACE="0"></tD> </tR> <tR> <tD VALIGN=CENTER HEIGHT= 20 WIDTH="11"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="20" ALIGN="bottom" WIDTH="11" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=CENTER WIDTH="485"><div> <B>SERVICE MANAGEMENT</B></div> </tD> </tR> <tR> <tD VALIGN=CENTER HEIGHT= 19 WIDTH="11"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="19" ALIGN="bottom" WIDTH="11" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=CENTER WIDTH="485"><div> People Management </div> </tD> </tR> <tR> <tD VALIGN=CENTER HEIGHT= 19 WIDTH="11"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="19" ALIGN="bottom" WIDTH="11" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=CENTER WIDTH="485"><div> Service Scheduling </div> </tD> </tR> <tR> <tD VALIGN=CENTER HEIGHT= 19 WIDTH="11"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="19" ALIGN="bottom" WIDTH="11" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=CENTER WIDTH="485"><div> Customer Satisfaction</div> </tD> </tR> <tR> <tD VALIGN=CENTER HEIGHT= 19 WIDTH="11"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="19" ALIGN="bottom" WIDTH="11" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=CENTER WIDTH="485"><div> Warranty & YES</div> </tD> </tR> <tR> <tD VALIGN=CENTER HEIGHT= 19 WIDTH="11"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="19" ALIGN="bottom" WIDTH="11" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=CENTER WIDTH="485"><div> Yamaha Dealer System</div> </tD> </tR> <tR> <tD VALIGN=CENTER HEIGHT= 304 WIDTH="11"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="304" ALIGN="bottom" WIDTH="11" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=CENTER WIDTH="485"><div> Time Management </div> <div> Five Star Certification recognizes a select group of Yamaha technicians & managers who have made a commitment to quality service through factory training. These professionals have successfully completed a unique series of training courses offered by Yamaha Motor Corporation, U.S.A. designed to optimize their knowledge of Yamaha products & services. </div> <bR> <div> Yamaha offers the Five Star Certification Program to dealers of any Yamaha product line. Only after the technician & service manager have successfully completed all categories will they earn the coveted Five Star Certifcation.</div> <bR> <div> <B>Five Star Certification</B> is designed to give you greater confidence and the higher level of satisfaction that comes from quality, professional service. </div> </tD> </tR> </TABLE></div> <bR> <bR> <bR> <bR> <bR> </td> </tr></table></body>